Your Privacy Is Our Priority
At 77cc, we are committed to protecting your personal information — learn how your data is collected, stored, and used.
Introduction and Scope
77cc ("we", "us") operates a safe and reliable online entertainment platform for players in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information through our website 77cc.cam.
By using our services, you agree to the terms of this privacy policy. Our services are intended for individuals aged 21 and above only. If you do not agree with this policy, please refrain from using our services.
This privacy policy is considered part of our Terms and Conditions and both documents should be read together.
Information We Collect
77cc collects information from you in various ways. Below is a description of the different categories of information:
2.1 Registration Information
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka / ৳)
2.2 Identity Verification Information (KYC)
- National ID (NID) or passport number
- Copy of government-issued identity document
- Proof of current address
- Selfie or photo (if required)
2.3 Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal transaction history
- Payment method details
- Balance and bonus history
2.4 Technical and Usage Information
- IP address and device information
- Browser and operating system type
- Cookies and session data
- Page visits, clicks, and gameplay history
- Login time and location information
How We Use Your Information
77cc uses the information collected from you for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is used to create, verify, and manage your account. Financial information is required to process deposits, withdrawals, and transactions. Information is also used to provide bonuses, cashback, and VIP rewards.
3.2 Security and Fraud Prevention
Technical information is analysed to keep your account protected from unauthorised access. KYC information is essential for identifying suspicious transactions and preventing money laundering.
3.3 Customer Support
Our 24/7 live chat support team uses account information to resolve your issues. Transaction and gameplay history may be reviewed to ensure accurate and timely assistance.
3.4 Responsible Gaming
Gaming behaviour is monitored to protect players. If unusual gaming patterns are detected, we may take precautionary measures and, where appropriate, recommend resources on the Responsible Gaming page.
3.5 Product Improvement and Analytics
User behaviour is analysed to improve the quality of our services. This analysis is conducted in a fully anonymised manner and is not used to identify any specific individual.
Information Sharing and Disclosure
77cc never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
The financial information required to process transactions through bKash, Nagad, Rocket, and Upay is shared securely with the relevant payment gateways. This sharing is limited solely to completing transactions.
4.2 Technology and Infrastructure Partners
We work with selected technology partners to operate our services. These partners are contractually bound to follow our privacy standards and may only access information for the purpose of providing specific services.
4.3 Legal Obligations
In the case of a court order, regulatory directive, or legal requirement, we may be required to share relevant information with authorities. In such cases, we always disclose only the minimum information necessary.
4.4 Corporate Restructuring
In the event of a business merger or acquisition, information may be transferred. In such cases, we will notify users in advance and the protections under this privacy policy will continue to apply.
Cookies and Tracking Technologies
77cc uses various types of cookies and tracking technologies. These improve your browsing experience and help ensure the security of our services.
Essential Cookies
Required to maintain login sessions and security. These cannot be disabled.
Functionality Cookies
Used to remember your preferences, language, and settings.
Analytics Cookies
Collect anonymised data to understand site usage patterns.
Security Cookies
Used to detect fraud and protect your account.
You can control or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some parts of the service to not function properly.
Data Storage and Security
We apply industry-standard technical and organisational measures to protect your personal information.
6.1 Security Measures
- SSL/TLS encryption — all data transfers are secured
- Passwords stored using bcrypt hashing
- Sensitive financial data protected with AES-256 encryption
- Regular security audits and vulnerability testing
- Access controls — staff can only view information they need
- Data backup and disaster recovery planning
6.2 Retention Period
All account information is retained while your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Records of financial transactions are generally kept after account closure in accordance with applicable legal requirements.
6.3 Data Breach Response
In the event of a data breach, we will conduct a prompt investigation and notify affected users by email. We will also inform the relevant authorities as required.
Your Rights and Choices
As a user of the 77cc platform, you have the following rights regarding your personal information:
Right to Access
You can contact us at any time to request a copy of the information we hold about you.
Right to Correction
Contact our support team to correct any inaccurate or incomplete information.
Right to Deletion
Where there is no legal obligation preventing it, you may request that your account and associated information be deleted.
Right to Object to Processing
You may opt out of marketing communications or object to certain data processing activities.
To exercise any of the above rights, email us at [email protected] or contact us through 24/7 live chat.
Protection of Minors
77cc services are intended exclusively for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Age is verified during the registration process and confirmed through identity documents during KYC. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.
Parents and guardians are requested to contact us at [email protected] if they have any concerns.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing.
For such transfers, we ensure that:
- The receiving party follows adequate data protection measures
- Transfers are completed using encryption technology
- Contractual confidentiality obligations apply
- Only the minimum information necessary for service operation is transferred
Policy Changes and Updates
77cc may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page
- Send an email notification to registered users (for important changes)
- May display a brief notice on the site's homepage
Continued use of the platform after any changes will be considered your acceptance of the revised policy. We therefore recommend reviewing this page regularly.
Privacy Contact
Contact us for any questions, requests, or complaints regarding this privacy policy. Our dedicated support team is always ready to assist you in Bengali.
24/7 Live Chat
Chat directly in Bengali from any page on the site.
Emails are typically responded to within 24 hours. For urgent matters, please use live chat.